"If you cannot describe what you are doing as a process, you don't know what you are doing."
- W. Edwards Deming
Zankhana Broker
B.Sc. | Lean Six Sigma Black Belt | Change Transformational Specialist | Strategic Leader | Trainer | Consultant | Website Designer | Voice Artist
STRATEGIC LEADER * COLLABORATOR CHANGE TRANSFORMATIONAL SPECIALIST * INFLUENCER
I am a strategic leader and a change transformational specialist with hands-on experience in Banking, Financial Services, Logistics, ITES / BPO, and Consulting industries, with a humane touch.
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Passionate about outcome-based continuous improvements and helping people build skills through continuous learnings.
Completed 24 projects across various industries and applied Lean Six Sigma, Design Thinking, Design for Six Sigma concepts, and Automated Processes.
Recognition & Awards:
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Blue Dart Express Limited: For Excellence in Customer Service, as acknowledged by clearing the shipment from Mumbai Customs.
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Above & Beyond, From J P Morgan Chase & Co., MD for exceptional Project Delivery & Execution, for setting up Quality processes and the team.
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ASQ Judge For 12th ASQ International Conference 2023
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ASQ Member Leader Excellence Award 2025
Voice Over Artist
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Explainers
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E-learnings
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IVRs
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Online Training
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Webinars
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News Readings
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Narrations
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Anchoring
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Translations
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Announcements
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Audio Invitations
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Internet Videos
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Audio Books
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Video Games
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TV Commercials
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Radio Spots
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Dubbing
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Interpretations
Languages:
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English (Accent: American, Indian and British)
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Gujarati
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Hindi
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Marathi